07-04-2014, 07:09 PM
We have been in business for a couple decades. We have compiled over 50,000 customers. We offer over 5,000 closeout items, offer free shipping, guaranty our customers satisfaction. This customer originally stated he was a reseller & these items couldn't be sold, but now he's using slanderous tactics and now these items become donations to the church??? What church supports this behavior Mr. Oh?
The facts;
We've issued a full refund on the order in question, $90.95.
We've issued credit on the previous order that had items you had issue, $22.48.
You've ordered $410.98 worth of product over the last year.
You've been credited $112.93 & kept the items!!
Now you want full credit on 3 expensive combo's you never had issue with, but won't send them back?
You have a return label (pre-paid).
You refuse to return the $68.97 in combo's for the full credit.
You have slandered us on many forums.
You turned us in to the BBB & this case is now closed, since you refused to send the remaining items in for FULL credit. With over 50,000 customers over the past 18 years, yours is the only complaint with the BBB. Do the math. (The BBB still list us as a grade A.)
Thank you for the press... Many have taken advantage of our over for free shipping;
Promo Code;
[font "Verdana"][size 2]PHJ4492[/size][/font]
[font "Verdana"][size 2]expired 8/15/2014[/size][/font]
[signature]
The facts;
We've issued a full refund on the order in question, $90.95.
We've issued credit on the previous order that had items you had issue, $22.48.
You've ordered $410.98 worth of product over the last year.
You've been credited $112.93 & kept the items!!
Now you want full credit on 3 expensive combo's you never had issue with, but won't send them back?
You have a return label (pre-paid).
You refuse to return the $68.97 in combo's for the full credit.
You have slandered us on many forums.
You turned us in to the BBB & this case is now closed, since you refused to send the remaining items in for FULL credit. With over 50,000 customers over the past 18 years, yours is the only complaint with the BBB. Do the math. (The BBB still list us as a grade A.)
Thank you for the press... Many have taken advantage of our over for free shipping;
Promo Code;
[font "Verdana"][size 2]PHJ4492[/size][/font]
[font "Verdana"][size 2]expired 8/15/2014[/size][/font]
[signature]