07-03-2014, 09:54 PM
Upon receiving this complaint we responded within 48 hours. We found out; The line, which was described as damaged packaging & deeply discounted (somehow several were missing out of the packaging) and the combo was damaged in shipping. We offered a full refund!!
Then there suddenly was a problem with a previous order, I refunded that portion of that order, but he wanted a full refund on that order too. So we send a return label & upon receipt we would issue the refund. He has now slandering us on various forums, turned us into the BBB (they've read the entire communications & are laughing) then calls me a racist... ***This guy is donating these items to the church?? ***
We have been selling closeout fishing tackle/related items for close to 20 years & have a simple goal, your satisfaction!!
We will gladly offer anyone that wants to try our service free shipping on ANY order, please use code
[font "Verdana"][size 2]P978Y9G[/size][/font]
[font "Verdana"][size 2]
[/size][/font]
Bottom line, if you're not happy either are we, but if you're like Henry Oh & want everything for NOTHING & you are trying to scam us go somewhere else...
BTW, we donate a large amount to local charities locally. Henry Oh never asked for a donation.
[signature]
Then there suddenly was a problem with a previous order, I refunded that portion of that order, but he wanted a full refund on that order too. So we send a return label & upon receipt we would issue the refund. He has now slandering us on various forums, turned us into the BBB (they've read the entire communications & are laughing) then calls me a racist... ***This guy is donating these items to the church?? ***
We have been selling closeout fishing tackle/related items for close to 20 years & have a simple goal, your satisfaction!!
We will gladly offer anyone that wants to try our service free shipping on ANY order, please use code
[font "Verdana"][size 2]P978Y9G[/size][/font]
[font "Verdana"][size 2]
[/size][/font]
Bottom line, if you're not happy either are we, but if you're like Henry Oh & want everything for NOTHING & you are trying to scam us go somewhere else...
BTW, we donate a large amount to local charities locally. Henry Oh never asked for a donation.
[signature]